Responsible Gaming
At online casino Spirit, we believe that gaming should always be a fun and exciting form of entertainment. It’s all about enjoying the thrill of the pokies and table games in a safe and controlled manner. This guide is here to provide you with information and tools to ensure your experience remains positive. We are committed to a policy of responsible gaming and have several measures in place to protect our players.
Our Player Protection Policy
Our core mission is to provide a secure and fair gaming environment. We encourage all our players to think of gambling as a budgeted leisure activity, not as a way to make money. It’s crucial to stay within your limits and never bet more than you can comfortably afford to lose. We actively monitor playing patterns to help identify potential issues and offer support where needed. You can find more details in the Spirit about us section.
Tools for Safe Gambling
Spirit provides a range of account tools to help you manage your play. You can access these features at any time within your account settings. We strongly recommend setting them up before you start playing to establish healthy habits from the get-go.
- Deposit Limits: Control your spending by setting a maximum amount you can deposit over a day, week, or month.
- Loss Limits: Put a cap on the total amount of money you can lose during a specific period, helping you stick to your budget.
- Wager Limits: Limit the total amount you can wager, regardless of wins or losses, to manage your overall activity.
- Session Timers: Receive on-screen reality checks that remind you how long you’ve been logged in, helping you keep track of time.
- Cooling-Off Period: If you feel like you need a short break, you can use this tool to suspend your account for a period from 24 hours up to six weeks.
- Self-Exclusion: For a longer-term break, you can self-exclude from the casino. This will block your access for a minimum of six months, and your account cannot be reopened until the period has ended.
Are You in Control?
Responsible gaming means understanding the risks and being honest with yourself about your habits. Ask yourself these questions from time to time:
- Are you spending more money or time gambling than you intend to?
- Are you chasing your losses?
- Is gambling interfering with your work or personal life?
- Have you ever hidden your gambling activity from family or friends?
- Do you borrow money to fund your gambling?
If you answered yes to any of these, it might be a good idea to use our safe gambling tools or seek professional advice.
External Support Organisations
If you or someone you know is struggling with gambling, there are excellent, free, and confidential support services available across Australia. These organisations are staffed by professionals who can provide advice and counselling. We recommend contacting services like Gambling Help Online or Gamblers Anonymous Australia for expert assistance.